At 16.20 and again at 16.23 I received the following email with attachment:
NOT PROTECTIVELY MARKED
COMPLAINT ABOUT THE POLICE
I refer to your recent contact with Police Scotland.
Your complaint has been recorded and the officer appointed to investigate your complaint may contact you in the near future to discuss your concerns in greater detail.
Since many members of the public may be unaware of the formal procedure followed when a complaint is made about the police, please find attached a self explanatory leaflet which fully explains this process.
Professional Standards Department
PO Box 21184
Tel 0141 532 25490141 532 2549 (alternatively dial 101)
Fax No. 0141 532 2329