There are now three of us waiting to make this complaint and today I sent this email to the Professional Standards Department who kindly wrote to me 10 days ago telling me they would 'contact me in the near future'.
Dear Madam/Sir
I received this email on 7th May having made my initial complaint on Friday
2nd May. It is now, as you will no doubt be aware, Saturday 17th May. When you
say ‘near future’ as you do in your email detailed below, do you intend to imply
days, weeks or months? Most public bodies publish the timescales within which
complaints will be dealt with (and this is monitored by the Public Services
Ombudsman); does the Police Service of Scotland have published timescales for
dealing with complaints?
Very best wishes and looking forward to hearing from you soon.
ps When I say I am looking forward to hearing from you soon, I mean by
telephone or email. I am not looking forward to you turning up at my door for a
chat so please don’t.
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